
Surveys
A lift survey is a method of collecting data and gathering information about lifts within a building or a specific area. It involves conducting a systematic examination of the lifts to assess their condition, performance and user satisfaction.
Objectives
The objectives of a lift survey can vary depending on the purpose and scope of the study. Here are some common aspects that may be evaluated during a lift survey.
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Usage patterns
The survey aims to understand how the lifts are utilized by occupants or visitors. This includes analysing peak usage periods, traffic volumes and the flow of people in and out of the lifts.
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Performance evaluation
The survey assesses the operational performance of the lifts, such as travel times, door opening and closing speeds, leveling accuracy and overall reliability. It helps identify any issues or inefficiencies affecting the smooth operation of the lifts.
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Maintenance and safety checks
The survey examines the maintenance and safety aspects of the lifts. This involves inspecting the condition of lift components, checking for any signs of wear and tear, ensuring compliance with safety regulations and verifying the presence of safety features like emergency brakes, sensors and interlocks.

User satisfaction
The survey collects feedback from lift users to gauge their satisfaction levels. This may involve asking questions about their experience with the lifts, waiting times, comfort, cleanliness and any concerns or suggestions they may have.
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Accessibility considerations
The survey may also assess the lifts' compliance with accessibility standards, such as proper provision for wheelchair users, audible and visual indicators, Braille signage and other features that ensure inclusivity.
The data collected during a lift survey is typically compiled and analysed to identify trends, patterns and areas for improvement. The survey findings can be used to inform decision-making processes related to maintenance, modernisation, upgrades or operational adjustments to enhance lift performance and user experience.

